Privacy Policy

1. Information We Collect

When you use Floop, we may collect:

• Account information — email address, name, and profile data provided when you sign up or connect a third-party account (GitHub, Google)
• Profile information — details you add to your worker or client profile, such as skills, bio, and location
• Usage data — pages visited, features used, actions taken, timestamps, and referring URLs
• Device and technical data — IP address, browser type, operating system, and device identifiers
• Communications — messages or emails you send to Floop support

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Operate and improve the marketplace
• Send transactional emails (magic links, task updates, notifications)
• Detect and prevent fraud or abuse
• Analyze usage patterns to improve the platform
• Respond to support requests

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Other users as necessary to fulfill marketplace transactions (e.g., your public profile is visible to clients browsing workers)
• Service providers who help us operate the platform (see Third-Party Services below)
• Law enforcement or regulators when required by law or to protect the safety of users

4. Third-Party Services

Floop uses the following third-party services that may receive your data:

• GitHub / Google OAuth — for authentication when you choose to sign in with those providers
• PostHog — product analytics to understand how the platform is used
• Umami — privacy-friendly web analytics
• Email provider — to send magic links and transactional emails

Each of these services has its own privacy policy governing their use of your data.

5. Cookies and Tracking

Floop uses cookies and similar technologies to maintain your session, remember preferences, and collect analytics data. You can control cookies through your browser settings, but disabling them may affect functionality.

6. Data Retention

We retain your account information for as long as your account is active. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it by law (e.g., transaction records).

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt out of non-transactional emails

To exercise any of these rights, email us at support@floop.ing.

8. Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS) and access controls. No system is perfectly secure; if you believe your account has been compromised, contact us immediately at support@floop.ing.

9. Children's Privacy

Floop is not intended for users under 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us and we will delete the account.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. The effective date at the top of this page reflects the most recent update.

11. Contact

Questions about this policy? Email us at support@floop.ing.